Privacy policy

1. General Terms. 

1.1. This Privacy Policy describes how FIXMATT SIA, registration number 40203483316, registered address Skanstes iela 50, Riga, LV-1013 (hereinafter also referred to as the “Data Controller”) collects, processes and stores personal data obtained via www.fixmatt.lv from its customers and persons who visit the website (hereinafter referred to as the “Data Subject” or “You”).

1.2. Personal data means any information relating to an identified or identifiable natural person, i.e., the Data Subject. Processing means any operation or set of operations performed on personal data, such as collection, recording, alteration, use, viewing, erasure or destruction.

1.3. The Data Controller complies with the data processing principles provided by law and is able to confirm that personal data are processed in accordance with applicable legislation.

2. Collection, processing and storage of personal data.

2.1. The Data Controller collects, processes and stores personal identification information mainly via the online store website and e-mail.

2.2. By visiting and using the services provided in the online store, You agree that any information provided will be used and managed for the purposes set out in this Privacy Policy.

2.3. The Data Subject is responsible for ensuring that the personal data submitted are correct, accurate and complete. Deliberate provision of false information is considered a breach of our Privacy Policy. The Data Subject is obliged to immediately inform the Data Controller of any changes to the submitted personal data.

2.4. The Data Controller is not liable for losses caused to the Data Subject or third parties if they result from falsely submitted personal data.

3. Processing of customers’ personal data

3.1. The Data Controller may process the following personal data:

3.1.1. First name, last name

3.1.2. Personal identification number, date of birth

3.1.3. Contact information (email address and/or telephone number)

3.1.4. Transaction data (purchased goods, delivery address, price, payment information, etc.)

3.1.5. Any other information provided to us when using the services and purchasing goods offered on the website or when contacting us. ADJUST THE LIST ACCORDING TO THE PERSONAL DATA PROCESSED BY YOUR COMPANY.

3.2. In addition to the above, the Data Controller has the right to verify the accuracy of the submitted data using publicly available registers.

3.3. The legal grounds for processing personal data are Article 6(1)(a), (b), (c) and (f) of the General Data Protection Regulation: a) the data subject has given consent to the processing of their personal data for one or more specific purposes; b) processing is necessary for the performance of a contract to which the data subject is a party or for taking steps at the request of the data subject prior to entering into a contract; c) processing is necessary for compliance with a legal obligation to which the controller is subject; f) processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.

3.4. The Data Controller stores and processes the Data Subject’s personal data as long as at least one of the following criteria applies:

3.4.1. The personal data are necessary for the purposes for which they were collected;

3.4.2. While the controller and/or the Data Subject may exercise their legitimate interests under applicable external regulations, for example, to submit objections or to bring or defend claims in court;

3.4.3. While there exists a legal obligation to retain the data, for example, in accordance with the Accounting Law;

3.4.4. While the Data Subject’s consent to the relevant processing of personal data is in force, if there is no other lawful ground for processing personal data. When the circumstances listed in this clause cease to apply, the retention period for the Data Subject’s personal data also ends and all relevant personal data will be irreversibly deleted from computer systems and electronic and/or paper documents that contained such personal data or such documents will be anonymized.

3.5. To fulfil its obligations to You, the Data Controller has the right to disclose Your personal data to partners and data processors who carry out necessary data processing on our behalf, such as accountants, courier services, financial institutions if payment is made using internet banking, etc. A data processor is a person who processes personal data on behalf of the controller. Upon request, we may disclose Your personal data to state and law enforcement authorities to defend our legal interests, if necessary, by preparing, filing and defending legal claims.

3.6. When processing and storing personal data, the Data Controller implements organizational and technical measures to ensure the protection of personal data against accidental or unlawful destruction, alteration, disclosure and any other unlawful processing.

4. Data subject rights

4.1. Under the General Data Protection Regulation and the laws of the Republic of Latvia, You have the right to:

4.1.1. Access your personal data, receive information about its processing, and request a copy of your personal data in electronic form and the right to data portability to another controller;

4.1.2. Request correction of incorrect, inaccurate or incomplete personal data;

4.1.3. Delete your personal data (“to be forgotten”), except where the law requires retention of the data;

4.1.4. Withdraw your previously given consent to the processing of personal data;

4.1.5. Restrict the processing of your data – the right to request that we temporarily cease processing all of your personal data;

4.1.6. Lodge a complaint with the Data State Inspectorate. Requests to exercise your rights may be submitted by completing the form and sending the request electronically, or by writing to the customer support service at info@fixmatt.lv

5. Final provisions

5.1. This Privacy Policy has been prepared in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (27 April 2016) on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation), and in accordance with the applicable laws of the Republic of Latvia and the European Union.

5.2. The Data Controller reserves the right to make amendments or additions to the Privacy Policy at any time and without prior notice. Amendments become effective upon publication on the website www.fixmatt.lv